Shipping policy

Domestic Orders ( United States, U.S Territories, and APO/FPO/DPO)

Shipment processing times.

We do our best to fulfill your order as quick as possible. Most domestic orders are processed, packed and leave our fulfillment center within 1-2 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation text/email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Duty & shipping

Shipment processing times.

We do our best to fulfill your order as quick as possible. Most domestic orders are processed, packed and leave our fulfillment center within 1-2 business days.

Duty and Shipping: Most international orders are subject to Customs Duty and Tax regulations specified by the designated country and are the sole responsibility of the customer. You may contact your local customs office for details. All APO/FPO addressed packages will ship via USPS.

Damages

1 ØAK is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.