Commonly Asked Questions
Where is my order coming from?
All orders are received & fulfilled from our fulfillment center in Los Angeles, California.
Can I change or modify an order after I place it ?
Of course you may! Just please send us a message on our live chat so that we can modify your order to your specifications.
How long does shipping take ?
Domestic orders (USA) - 1-5 business days to be delivered to you.
International Orders - international orders are fulfilled by us within 24 hours, & typically take 1-2 weeks to delivered to you depending on the country & territory.
Duty and shipping: Most international orders are subject to customs duty and Tax regulations specified by the designated country and are the sole responsibility of the customer. You may contact your local customs office for details. All APO/FPO addressed packages will ship via USPS.
Will my jewelry fade, Change colors or chip or cause an allergic reaction?
The vast majority of our pieces are made with high quality Premium 316L SURGICAL STEEL, which is the same metal used for surgical tools in hospitals; carefully overlaid in 18 karat Gold and polished for a brilliant finished. lead-free & nickle-free, healthy, no stimulation to the skin
Resistant to water and sweat. Be sure to wipe with a soft cloth well before storing.
How do I pick my Size?
Our most popular & standard size
Woman 6.5 inch wrist
Men 7.5 inch wrist
Made of FOOD SAFE, 100% SOLID 304 stainless steel, which meets food grade and medical grade. Stainless steel is the BEST material for this product as its rust proof, it can withstand corrosion from most oxidizing acids. This makes 304 Stainless Steel easy to sanitize & ideal for kitchen and food applications.
This straw can be used for almost ANYTHING!! It can be used for cocktails, juices, H2O, soda, carbonated drinks, beer, booze, coffee, smoothies & other beverages. Can also be used as a stir.
How to clean it ?
Wash thoroughly with warm water & soap. Scrub with a sponge or a soft cloth after use. This keeps the straw clean and hygienic. Dishwater safe
Crystal Water Bottles
The bottles are made of Quartz, stainless steel, Borosilicate glass (very low coefficients of thermal expansion (~3 × 10−6 K−1 at 20 °C), making them resistant to thermal shock, FDA has determined that both borosilicate glass is Safe (GRAS). The GRAS designation is given to substances added to food directly or indirectly that are considered to be safe by experts. Lead-free & BPA free.
How to Clean?
Easy to take apart, Clean normally with dishwashing soap and warm water. Dishwasher safe.